Unknown window manufacturer

Quick Learner from 92677
Channel balancer has broken on a couple of our windows. No identifiable labels on channel balancer (or windows for that matter).

Have a lot more photos but hit limit of 5
5 user uploaded images
4 Replies
Bob
Bob from SWISCO
SWISCO
Expert

Thanks for posting. This looks like either a Series 380 or Series 385 Channel Balance. The only difference between these two balance Series is the 'depth' of the bottom nylon shoe, so compare both with your old hardware to see what matches best. To know what balance length to select, measure the metal channel not including the nylon attachments at either end. Finally, you'll need to select a stamp option. If there is no stamp code on your balance or if you are uncertain, weigh your window sash. You can then match that exact weight with one of the stamp options listed on the product page.

Quick Learner from 92677
Thanks, finally getting back around to this. If I measure the depth on the shoe I get .88 inches. Is the 380 still my best bet?
1 user uploaded image
Tom
Tom from SWISCO
SWISCO
Expert

That is pretty small. You may want to triple check that just to be 100% sure. We do carry a smaller shoe that's 7/8" deep, which is our 15-029. However in order to sell a balance with this shoe it would have to be a custom order. 

If you are certain that .88" is accurate and if you're interested in the custom order then I would be happy to get the ball rolling for you. I will need to know how many you wanted to buy, the length of the metal channel (appears to be 33" but it can't hurt to confirm), and the stamp. I will then email you a purchase link and price quote that you can use to place an order on our site.

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