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Unsure which channel balance to buy

Home Owner from Massachusetts
The channel balance broke at the shoe or cam (not sure, I can't get to it without help to get the window pane out). I think I might buy a whole new channel assembly, but the stamp isn't matching with any parts online. Can you help? It says " 24 3BSI" and I can't read the last symbol, maybe TT? Thank you
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2 Replies
Lauren
Lauren from SWISCO
SWISCO
Expert

Hello, thank you for posting,

To further review, we will need to see the top and bottom nylon attachments of the balance to determine which series you have. Unfortunately we cannot confirm the correct replacement without seeing these parts. I have related some videos below for further information. 

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