Verify Proper Part for Replacement Channel Balance

Home Owner from Glen Allen, Virginia

I'm pretty sure I need Product Code S385-27 2630 *; but want to be certain before ordering. Sash weighs 18 lbs. Metal channel is 27". Shoe is 1 3/32" deep. Code printed on the old channel balance is 26 3 FP CALDWELL. This is a 28 year old Wenco single hung, non-tilt, vinyl window.

* 27" Series 385 Channel Balance

Thanks for your help. Your website is outstanding!!!

Jim  

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4 Replies
Bob
Bob from SWISCO
SWISCO
Expert

Hey Jim, thanks for the kind words. Everything sounds right--just make sure the shoe depth is indeed 1-3/32". Be sure to measure it as shown in the diagram below. If by chance the shoe is 1" deep instead, the S380-27 will be the correct choice. If it is 1-3/32" though, it's the S385-27. In either case, stamp 2630 is the right option to go with. Let me know if you have further questions!

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

Home Owner from Glen Allen, Virginia
Thanks Bob. I remeasured using the photos you provided (I had measured the wrong dimension). I appreciate your response, on a holiday, just after midnight! Y'all are awesome. Order placed. Thank you very much.
Bob
Bob from SWISCO
SWISCO
Expert

You're very welcome! Please feel free to reach out if we can be of any further assistance.

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