Vetter Casement Window Opener

Home Owner from Hayward, Wisconsin

Jun 23, 2023 11:00 am

I have a Vetter Casement Window opener that appears to have stripped gears. It is a Entry Gard opener by Truth. There is also a number (20810) stamped into the metal. I don't know if this is a part number or something else. You can see all the stampings in at least one of the photos. I am hopeful they still make this part, or something that I can install that will work. I have an awning window that also needed replacing some years back, and I was able to replace the entire mechanism myself. Just let me know. My name is Mark

5 user uploaded images

7 Replies

Bob from SWISCO

Jun 23, 2023 7:53 pm

Hey Mark. I believe you might need the 39-032 Dual-Arm Operator. Review the dimensions below just to confirm it matches what you have; if anything differs, let me know by how much, and I'll see if we can find something better. For a new cover and handle that works with this assembly, see the 39-107 and 39-114L sold separately. Let me know if you have further questions.

Dimensions for 39-032

Home Owner from Hayward, Wisconsin

Jun 24, 2023 11:26 am

Thanks Bob. I think the specific part you designated will work. Unfortunately, that specific opener mechanism is out of stock right now. I went ahead and listed myself to be contacted once they are available again. I did have one question. How hard is it to attach the part to the existing hardware? There looks like there are clips on parts of it, but I don't quite understand how they disengage. Will there be instruction with the mechanism once I receive it? Please let me know when you have a minute. Hopefully, the part will become available again shortly.

Thanks so much again Bob

Mark

Home Owner from Hayward, Wisconsin

Jun 24, 2023 11:42 am

Bob:

Attached please find a photo of the Window mechanism clip I noted in the preceding e-mail thread. I'm trying to figure out how to release it once I get the new part.

Thanks again,

Mark

1 user uploaded image

Bob from SWISCO

Jun 27, 2023 10:07 am

Hello, Mark. I have no doubt that our 39-032 will be compatible with all your existing hardware. I'll share a video below that shows you how it installs in a window just like yours. That should be of some help.

As for this clip, you need to use a screwdriver to push it back. That will disconnect it from the pin and allow for easy removal.

Home Owner from Hayward, Wisconsin

Jun 28, 2023 4:05 pm

Thanks Bob. Hopefully, the 39-032 will be available again shortly. Thanks for walking me through this.

Mark

Bob from SWISCO

Jun 29, 2023 7:53 am

You're welcome! Please feel free to reach out if you had any other questions.