Viking Window Channel Balances

Home Owner from Redwood City, CA

Feb 11, 2023 1:56 pm

Hello,

I would like to order 4 channel balances for Viking Windows Series 8300 AAMA/NWWDA 101/I.S.2-97. The model is H-LC40-48x96.

The channel balance has a 2340 number on it. The length is bit over 23.5" (just the metal part) see photo attached.

Thank you

5 user uploaded images

5 Replies

Casey from SWISCO

Feb 13, 2023 11:39 am

Hello,

We can supply your replacement balances but it will need to be a custom order due to the length, extended travel pulley system and unique combination of end attachments.

To confirm exactly what you need, we'll need to see a side profile photo of the bottom balance fitting shown in your second photo. Thank you.

Home Owner from Redwood City, CA

Feb 22, 2023 7:06 pm

Hello Casey,

Thanks for your help. Please see photos attached from bottom and top fittings. The size of the plastic fitting on the photo 2726 is 1.5" and on photo 2723 is also 1.5".

By the way, I placed an order (with the help of my handyman) for the channel balances but they are the incorrect ones. Details are below:

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The following items are included in this shipment:

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(4) S380-24 : 24" Series 380 Channel Balance

Would it be possible to return them and get credit for the new order?

Thank you,

Yesenia

4 user uploaded images

Home Owner from Redwood City, CA

Feb 22, 2023 7:16 pm

Correction: size of plastic fitting on is 1.5" and 1.25"

Thank you,
Yesenia

2 user uploaded images

Casey from SWISCO

Feb 23, 2023 9:06 am

Thanks for getting back to us. We just sent over an order link and price quote for the balances you requested. You can also find our return policy to send back the balances that you already ordered here. Take a look and let us know if you need anything else.