Viking crank and latch

Question

Viking window installed in 1993. The latch broke inside and we can't get the cover off to access inner workings. Contractor gave me the numbers 39-104 and 39-107 and I don't know if those are relevant. I assume the crank is still good but don't know how the two work together. Where can we find a replacement repair piece(s)?

Tom · Accepted Answer

This is always a tough situation. If the casement lock is locked tight, and the handle breaks off, there isn't a lot you can do. First, get a screwdriver and stick it in that hole to see if you can manually unlock it. If not, the only other method left would be to find some way to cut or drill it off the frame. This is not an easy project, so be warned!

Either way, once we can see the casement lock off the window we can do our best to find a match!