Viking window channel balance

A handy person from San Leandro Ca. says:
Have a 21" x 1/2" by your measurements window channel balance . There is also a 2040 indication .Problem I'm having is there is no match on your selection page to mine. The shoes are different bottom shoe looks like a 15-002 and top shoe looks like a 19-005. Wondering if a series 380 or 385 would work because the only difference seems to be the extra guides on the sides or can you just make me what I have? They seem to be the originals. I have lived in this house for over ten years and have not replaced them and they were very new to the house when we moved in. I will need two of what ever works out. Thank you. Jason Z.
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Good morning, and thanks for posting. I need to figure out what that bottom shoe is. Check out our 15-001 and 15-002 and tell me which is a closer match.
15-001 and 15-002
A handy person from San Leandro says:
It is a 15-001. 1 1/8 width
Profile picture of Tom
Tom from SWISCO responded:
Thank you. See the replacement window balance S395-21 with the 2040 option.
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