Vinyl Window Balancers and shoes

A quick learner from Levittown NY says:

March 31, 2022

Hello,

Thanks in advance for any assistance you can give me.

I need to repair about 8 windows the bottom sash won't stay up, these are pictures of the shoes and the ends of the spiral balancer the shoe on the left is the lower sash. It appears that the shoe may have disintegrated there's nothing in place to hold the balancer end like there is on the upper sash shoe shown on the right in picture #2 how do I measure or what do I need to note to order the correct shoes for these vinyl replacement windows.

Thank you
Peter

Thumbnail of the uploaded file named 20220323_150304.jpg

Thumbnail of the uploaded file named 20220323_150308.jpg

Tom from SWISCO responded:

April 5, 2022

Hello! My first suggestion for your shoe would be our 15-047. This is very similar to yours in terms of style but you should compare dimensions to ensure that yours is the same size at 1-1/4" x 5/8".

As for how to measure, you will need to remove the shoe from the window ahead of time. There's no way to get accurate dimensions without doing that, I'm afraid.

Pivot Shoe, 5/8" Thick

15-047

$2.20

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