Tom from SWISCO responded:
August 23, 2018
Thanks for contacting us! We can replace this hardware, yes. I'm told by my colleague Manuella that you've identified this spring as our Series 190 (and I agree), but that yours is stamped with "9." This indicates 9 pounds of support on each side, for a sash weighing 18 pounds. I'm afraid we don't have a spring that strong, though. The closest solution we can recommend is using a 4 pound S190-440 and 5 pound S190-540 on each side. This should work just as well, but you may need a new detent clip for a double-spring setup. See our 15-181 clip and 15-182 barrel. |
Tom from SWISCO responded:
August 24, 2018
Yep! That all looks good to me. Thanks again for considering us, and please let me know if you have any questions. |