Tom from SWISCO responded:
October 28, 2020
Hello, Paul. This looks like a match for our 26-354. Please review it and let me know if you agree. |
Tom from SWISCO responded:
September 14, 2023
I'm sorry to hear you're having issues with your window. It sounds like a problem with the balance; these are spring loaded assemblies that regulate the operation of your window. When they wear out, the window won't stay up when you open it. We sell a ton of balances, so there's a good chance that we can help. However I'm not familiar with the Viplex brand and so I don't know what kind of hardware you need. In order to assist you, we will require photos of the balances in question. Please let me know if that would be possible. |