WINDOW LOCKS

A home owner from GROVE CITY OH 43123 says:
WIDOW LOCK FOR SEASON ALL THERMO GARD WINDOWS
A home owner from GROVE CITY OH 43123 says:
I THINK I HAVE FOUND THE PARTS THAT I NEEDED AFTER FURTHER LOOKING IN YOUR CATALOG AREA AND ORDERED FOUR OF EACH.

THANKS FOR YOU AVAILABILITY BUT I MAY BE OK.

HOWEVER, I AM NOT SURE THAT I AM GOING TO RECEIVE ALL THAT I NEED. THE CATALOG DATA DID NOT INDICATE THAT THE RECEPTOR FOR THE LOCKING DEVICE WAS TO BE INCLUDED, ALTHOUGH SOME RECEPTORS WERE LISTED AS A POSSIBLE SEPARATE ORDER BUT THE TYPE REQUIRED DID NOT APPEAR.I COULD NOT TELL FOR SURE I MAY NOT VE DONE.
Profile picture of Paul
Paul from SWISCO responded:
I see you purchased our 90-113L and 90-133R. I'm glad you were able to find what you need. As for the keeper, they are not included. The 90-133K is the keeper made for these locks. If yours does not match, you can send a few pictures of it and we can try to find something that does.
A quick learner from GROVE CITY OH 43123 says:
PAUL - THANKS FOR THE QUICK REPLY. I AM HAVING A PROBLEM GETTING ANY OF THESE WINDOWS OPEN. MAY HAVE TO WAIT UNTIL I HAVE MORE BRAINS OR MUSCLE. I WILL LET YOU KNOW AS SOON AS I CAN. FROM WHAT I CAN SEE RIGHT NOW IT HAS A SIMILAR PLASTIC COVER A LOT LIKE THE BASED OF THE LOCK BUT WITH A SINGLE SCREW. CAN'T TELL YET ABOUT THE OTHER HOLES. I WILL GET BACK AS SOON AS I CAN.

JERRY
Profile picture of Paul
Paul from SWISCO responded:
Thanks, Jerry. Let me know whenever you can. Though, if the window is having trouble opening, it may be a problem with the balance. Our Series 600 is one possibility. Look it over as an example and see if it matches what you have.
A quick learner from GROVE CITY OH 43123 says:
THANKS THOUGHT MAY BE IT IS JUST STUCK. JUST BOUGHT THE PLACE AND IT SUFFERED A LOT OF LONG PERIODS OF VACANCY PRIOR TO PURCHASE. DUE TO ALL OF THE PLASTIC INVOLVED I HESITATED TO TRY AND USE TOO MUCH FORCE UNTIL I WAS MORE FAMILIAR WITH THE WORKINGS OF THE WINDOW. IS THERE ANY CHANCE THAT A MANUAL MIGHT BE AVAILABLE? OR PICTURES ETC. IT APPEARS THAT THE 133 MIGHT WORK. MIGHT YOU BE ABLE TO SEND A SAMPLE AND IF SO, I THEN CAN ORDER ADDITIONAL?

JERRY
Profile picture of Tom
Tom from SWISCO responded:
I'm afraid we cannot send a sample of this part. I am also not sure if there is a manual available for this specific window. If you wanted, you could take pictures of the hardware you want to replace and send them to us to review, along with dimensions. We could use this information to make more confident recommendations.
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.