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Handy Person from california

May 2, 2026 3:49 pm

Want to make sure I order the correct pair. 27" metal channel. Just not sure if I'm measrugin the boot properly.

Thanks,

Tim

5 user uploaded images

4 Replies

Bob from SWISCO

May 3, 2026 12:19 am

Hi Tim. I am sure we can replace this, but can you show me the rest of the 'guts' or underside of this metal channel? Some balances from the west coast have a special design we must account for. Once we see whether or not that's the case here we can proceed. Thanks.

Handy Person from california

May 3, 2026 2:04 pm

Thanks for the prompt reply - and on the weekend. You guys are on it. I've attached 3 pics of the "guts". Let me know if you need any additional info.

Thanks,

Tim

3 user uploaded images

Bob from SWISCO

May 3, 2026 3:25 pm

Thanks, Tim. That's perfect. This is either an S380-27 or S385-27. The only difference between these two balances is the 'depth' of the bottom shoe. See below. Measure your old shoe balance to see what matches best. For a stamp option choose 2640.

Comparison of the S378, S380 and S385 balance shoes.