Want to place an order of replacement part of this

Home Owner from Colorado
Dear,

I think "31" SERIES 380 CHANNEL BALANCE" or your website of this link https://www.swisco.com/31-inch/pd/Series-380-Channel-Balances/S380-31
looks matching to my one. However, not sure the stamp option.

My window is Milgard Vinyl window.

Can you help me to find the right parts?
Thanks,
DJ
5 user uploaded images
4 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Hey, DJ. Our Series 380 will not replace this, unfortunately. You have a specific kind of balance that has to be a custom order due to its configuration. The Series 380's cord isn't long enough and it would pull out when you try to close the window for the first time.

We can supply the custom balance, but I would like to know how many you need before we get started. Once I know that, I'll email you a custom order link and price quote for that quantity.

Home Owner from Colorado
Hi Tom,

Thanks for your reply.
I have one broken but want to replace both.
So I need at least 2 of them.

Thanks,
DJ
Tom
Tom from SWISCO
SWISCO
Expert

Thanks! That's a good idea, we usually always recommend that. I'll send that order link over right now.

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