Hi my name is jeff. One of the balance is missing from the window. I can't find any numbers on it or the brand of windows. They are single hung, Vynle retrofit installed before we bought the house.
I'm hoping to get the left and Rt but 90% sure this came from the left if your looking through the window to the outside. Thank you for your help. Please call anytime and let me know if anything else from me. Thank you again!!!!!
Hello,
With this combination of attachments, you could have either an S380 or S385 channel balance, which can work for either side of the window. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need to weigh your sash to determine which option you'll need. There is a chart on the product page that explains how to choose your option based on the sash weight.
Thank you and let us know if you have any other questions or concerns.
