Tom from SWISCO responded:
August 7, 2019
Hello! I recommend our 39-348 to start, but this is more of an educated guess. I can't say for sure without seeing yours out of the window, as there are a few important details that are obstructed. That said I think the 39-348 is a very promising candidate. Look it over and let me know what you think. |
Tom from SWISCO responded:
August 7, 2019
I have no idea who might have made your window, unfortunately. However the 39-348 has been used on a ton of different brands. It's not made to work for just one window. |
Tom from SWISCO responded:
August 12, 2019
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Tom from SWISCO responded:
August 13, 2019
It could be either possibility, but I can't really judge from here. You'll have to play around with it. Does the corkscrew-shaped worm gear come out when you turn the handle? If so, the gears are stripped out and you need a new operator. If the worm gear doesn't come out, then grab a handle from another operator and try it out on yours. If it works, then you know the handle is the problem. If it doesn't, then it's the operator. |
Tom from SWISCO responded:
August 13, 2019
It was my pleasure! Thank you for your business, it means a lot. Please let us know if you need any help. |
Tom from SWISCO responded:
August 23, 2019
Ah, I see. That looks like our 39-140. This has the same kind of "accordion" style arms as the one you're showing here. |
Tom from SWISCO responded:
August 26, 2019
Well, that depends. We carry parts that worked on both Andersen and Anderson brands. I know it's confusing, but there are two window companies who have the same name with only a one letter difference. The distinction is big, though; Andersen uses very specific parts made just for their windows while Anderson uses more generic parts. |
Tom from SWISCO responded:
August 26, 2019
Ah, perfect. This is indeed an Andersen part. Specifically, it's our 36-030. I think you'll agree that this is a dead ringer. |
Tom from SWISCO responded:
August 26, 2019
Awesome! Thank you once again for your business, it's very important to us. Please let us know how everything works out once you get it. |