What length?

Thanks for posting. This looks like our Series 770 at first glance, but you'll note that the clip at the end of the cord is a different style. You have our round 15-044. We can make a Series 770 with this configuration, but it will have to be a custom order.

I'm just not sure about that length. That might make this even more special, but I'm not sure. The metal channel should end on a full inch; based on your stamp, it should specifically be 25". Give us a little time to look into this.

In the meantime, can you tell me how many balances you need? Can you also tell me the exact weight of the sash this balance supports?

I don't believe the manufacturer would make a balance longer than 25" if the stamp reads 24HD. Can you double check this for me? It's very peculiar.

I apologize for the wait time. This is our busiest season and we're getting hundreds of inquiries a day. We're trying our best to keep up!

We can go with a 25" long balance for you, but there's no guarantee it can work. If you want to go that route, it will have to be custom made. However, we still need the weight of the sash we had requested back on the 31st. There are two possible stamp  options that could be used for this custom order and I do not know which one to go with. Please be as precise as possible. Estimations won't do; we'll need the weight to be down to the ounce.

Once I know that, I'll email you an order link and order link and price quote for 2. Please understand that custom balances cannot be returned for a refund and we do not know if a 25" balance will work.