What roller do I need

Quick Learner from Connecticut
Dec 10, 2024 5:07 pm
Hello my sliding glass door is real tough to move I cleaned the track and greased it and adjusted it still feels very heavy I'm wondering can I figure out what rollers I need without removing the door? I attached the stickers that are located on the frame. Thank you
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2 Replies

Lauren from SWISCO
Dec 11, 2024 8:04 am


Hello, thank you for posting,
Unfortunately we are not able to determine the style of roller used from the sticker provided. To further review, we will need to see one of the roller assemblies removed from the frame of the door. The assembly usually consists of a inner and outer metal housing, the full assembly will need to be removed. From there, we will need written out dimensions of the height and width of the metal housing along with the diameter of the wheel.
We can then compare to our selection to determine if we can supply a suitable replacement option. Thank you!