What series?

Home Owner from Florida
Trying to identify the series so I can order replacement 
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Emily
Emily from SWISCO
SWISCO
Expert

Hello!

We're happy to look into this but we'll need more information since the stamp doesn't help us ID your hardware. Can you remove the balance and show us photos of the top and bottom fittings? Can you also show us a photo of the inside of the balance's metal channel where the innerspring connects to the pulley mechanism? That'd be located in the middle of the channel.

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