Available 8AM - 4:30PM EST, Mon - Fri at (888) 991-1929
Part Search
Part Search
Sign In

Wheel & Cartridge Replacement - Glass Sliding Patio Door from 1999

Search
Start a new Discussion
Home Owner from Scottsdale, Arizona
Jul 30, 2023 1:49 pm

Thank you very much for assisting!

Our house was built in 1999. One of the wheels on our sliding glass patio door broke. I took it out, but I am having trouble finding the correct replacement part. I am not sure what brand the door is or if that matters.

Please see included pictures. There is another metal part still in the door that this cartridge attaches to, but that is screwed into the door frame with the screw head not facing down (so I can't remove that piece without taking out the door). Any assistance would be greatly appreciated.

-Matt

5 user uploaded images
4 Replies
Bob
Bob from SWISCO
Jul 30, 2023 5:06 pm
SWISCO
Expert

Hey Matt. I believe this is just the inner portion of a roller assembly. There should be outer housing possibly still lodged in the door. See if this is the case. If you can extract that outer housing and show us the entire assembly put together, we should be able to narrow this down for you. Also you are correct, the brand or manufacturer usually doesn't matter with replacing these patio door rollers. You are on the right track. Just try and produce the whole roller, and we'll do our best to properly ID it for you. Many thanks. 

Home Owner from Scottsdale, Arizona
Jul 30, 2023 5:38 pm
Hi Bob -

Thank you. The outer housing is screwed into the bottom of the door, but the screw head appears to be on the glass side, not facing down. Can I try to just replace the inner assembly somehow? If not, is it possible I would need to separate the door frame from the glass just to remove the outer housing? I don't see how else the outer housing is coming out.

-Matt
Bob
Bob from SWISCO
Jul 31, 2023 8:21 am
SWISCO
Expert

It's technically possible to replace just the inside portion of the housing, but it's not realistic. You'd have to buy a complete assembly and remove the inside portion from that, but it's not possible to determine what style or size you need since that's not how these are meant to be used. It would basically be a ton of trial and error, and guessing on which assembly might be the fit. While it may not seem like it now, it's a lot easier and more cost effective to try to replace the entire assembly.

Depending on how old the door is, it may be necessary to remove the bottom rail. This is typically the case for aluminum doors. The protocol in those cases is to remove the screws at the bottom corners of the door frame and then gently tap the rail off with a mallet and a block of wood. You just have to be careful not to tap too hard, or you risk breaking the glass. Gentle but firm is the rule.

If you aren't comfortable trying to take the door frame apart, then you may have reached the stage in the project where you'll need to contact a local professional for assistance. 

Reply to Thread
Current Photos:
Related Videos