21 4 AQ Caldwell Stamp
Metal part is almost 22 inch long I included a pic with tape measure
Which Sash do I need?

Home Owner from California
Jun 5, 2021 5:14 pm
5 user uploaded images
4 Replies

Emily from SWISCO
Jun 9, 2021 11:59 am


Hi there!
Could you show us your top nylon fitting? I can only see the bottom fitting in your pictures. Take a look at the video below, it will go over exactly what we need to see.

Home Owner from California
Jun 10, 2021 10:21 am
Other end
2 user uploaded images

Emily from SWISCO
Jun 11, 2021 8:16 am


Thank you for the additional pictures!
It looks like you could have either an S380 or S385 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need a spring strength option of 2140.
If you have any further questions just let us know.

Comparison of the S378, S380 and S385 balance shoes.
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