Which channel balance?

A quick learner from Ohio says:
I know it is a 1/2 spring replacement rod for a non tilt window. Which one? The stamp is 34-3. I have ordered other ones by their stamp. Your site does not have it by stamp.
Thumbnail of the uploaded file named 23B732B5-A98D-4BF5-A5ED-243588ABE60E.jpeg
Thumbnail of the uploaded file named E3830BCA-9EBD-4123-B89F-042EFAD5A9E3.jpeg
Profile picture of Casey
Casey from SWISCO responded:

Hello,

Stamp numbers indicate the strength of the spring but, unfortunately, not the style of the balance that you need. With this combination of attachments, you could have either an S380-35 or S385-35 channel balance. You need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need a 3430 spring strength option for your replacement balances based on the stamp number.

Thank you and let us know if you have any other questions or concerns.


Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.