Which part

Quick Learner from NC

Mar 6, 2021 12:41 pm

I have the Andersen classic casement windows. The screw part, that goes into the handle, snapped off. What do I need to repair this?

1 user uploaded image

4 Replies

Casey from SWISCO

Mar 8, 2021 3:33 pm

Hello,

We'd be happy to help but we would need you to open the window so that the arms that move the window sash are fully visible. That will help us identify your operator and the compatible accessories. Thank you!

Quick Learner from NC

Mar 8, 2021 4:14 pm

See picture. Let me know if you need something else.

2 user uploaded images

Casey from SWISCO

Mar 9, 2021 10:39 am

Thank you. The arms of your operator look like a match to our 39-264 Andersen operator. Since the worm gear broke off that accepts the handle, you will need to replace the operator base and arms with the 39-264. Please let us know if you have any other questions and thanks for posting.