What Balance Do I need

Quick Learner
22 inch channel
3 user uploaded images
9 Replies
Bob
Bob from SWISCO
SWISCO
Expert

I think we can help, but this balance seems to be of a unique design. Can you show me a closer picture of the bottom nylon shoe with the wheel in it, preferably still connected to the metal channel so we can see how it attaches? Can you also show us any stamp code on the metal channel? Finally, how many balances do you need? We'll do our best to narrow this down from there. 

Quick Learner from St. Petersburg, FL
I am sorry that I never saw your response. Here are a couple more pics with some reference numbers. Don't know if they will help. I need parts for at least 3 windows. Its 22 inches, I just can't tell which series, 350, 380, 385, 390?
3 user uploaded images
Bob
Bob from SWISCO
SWISCO
Expert

I am afraid those manufacturing codes won't help ID this balance. The only way we can is to see clear pictures of the nylon fittings on either end of the metal channel, undamaged. That bottom fitting will be especially important to see from a few different angles. I suspect this balance might not be any of our standard Series, but in fact something that has to be custom made. We can do this for you without issue, but I have to see the pictures requested to confirm. 

Quick Learner from St. Petersburg, FL
Here are photos of an intact piece. Thank you for your help.
5 user uploaded images
Bob
Bob from SWISCO
SWISCO
Expert

Perfect, thanks. I just sent you an email with a custom link enclosed to order (6) of these balances stamped 21-15. If you need a different amount, or have any other questions, let me know prior to placing your order. Many thanks.

Quick Learner from St. Petersburg, FL
Thank you so much! I'd like to move forward. I would like to start with just 2 unless your pretty sure they will fit and work. I saw there was no refunds. Also I will need to order some plastic sash stops for the top corners of the windows.
Bob
Bob from SWISCO
SWISCO
Expert

No problem. I just sent you a revised link to order (2) of these balances stamped 21-15 instead. Let me know if you have further questions. 

Quick Learner from St. Petersburg, FL
Thank you so much. You have been a tremendous help and very professional.
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