Which stamp option?

A quick learner from Valencia, CA says:
July 26, 2020
I believe I need an S385 but my stamp says 32 5 EW CMC 4. Which option do I select?
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Tom from SWISCO responded:
July 29, 2020

A stamp of 32 5 usually corresponds to our 3250 stamp option, but you can always check the chart we show on the S385-33 store page to confirm.
A quick learner from Valencia, CA says:
July 29, 2020
Thank you for your response. When I measured my existing channel balance it measured 32". Does the 32" come in a 3250 stamp option? Or am I able to use a 33"?
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Tom from SWISCO responded:
July 29, 2020

That's very peculiar. If your old stamp is 32 5, then the metal channel should be 33" long. If your metal channel is 32" instead then your stamp is a misprint. That's a problem.

I would triple check, just to be sure. If you're positive that the metal channel is 32" long then you will have to go with the S385-32, but you absolutely need to weigh your sash on a scale to confirm which new stamp to go with.
32" Series 385 Channel Balance
32" Series 385 Channel Balance
S385-32
$11.52
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