Which the is right channel balance to buy

Handy Person from USA

Hi Swisco,

 

I have a channel balance that is no longer holding a larger vinyl window up.  Looks like a previous owner may have installed the wrong size at some point?  Not sure what info you would need but here are the window dimensions:

 

The overall window is 43" wide x 64" tall.

The sash measures 41 1/3" wide x 44" tall

 

Any other info needed?

 

Thanks!

Wes 

2 user uploaded images
12 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi there Wes.

Thank you for reaching out to us. We'd be happy to look into this. Is there a reason why you think this balance is the wrong size for the window? Are there any identical windows in the house? If so, we'd like to see the balances from that window. If not, can you confirm the visible glass height of the window sash with missing balances? We will also need to know the precise weight of the sash.

Additionally, can you measure the bottom shoe's depth and tell us what you get?

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

Handy Person from USA
Hi Emily, thanks for this reply!  I think the channel balances are different becuase they appear to be slightly different sizes.  I will research the sash weight and send a pic of the different balance as soon as possible.  Will also get the shoe depth.
 
More soon!
 
Wes
Emily
Emily from SWISCO
SWISCO
Expert

Thank you for clarifying, Wes! While you're at it, can you confirm the metal channel length for each balance and the stamps? 

Handy Person from USA
Yes I sure will, thank you Emily.  
 
Note: Our tenant has requested that we not visit until next weekend, so there will be a one week delay in my reply.
 
Hope you have a nice weekend.
 
Thanks,Wes
Emily
Emily from SWISCO
SWISCO
Expert

No problem at all, Wes! I'll be here whenever you can get that, no rush.

Have a great weekend! 

Handy Person from USA
Hi Emily and Swisco Team,
The window sash weighs 34.2 lbs.  and I was wrong, the codes are the same for both channel balances (4030), they are identical,  Stamp depth is 1".  42" length.  
thanks,
 
Wes
Emily
Emily from SWISCO
SWISCO
Expert

Thanks for getting back to us, Wes. The metal channel should measure 41" based on the old stamp. Can you confirm if the 42" length includes the fittings, or is that the length of only the metal channel? 

Handy Person from USA
Hi Emily,
 
the 42" length is all inclusive, end to end.
 
Thanks,
 
Wes
Emily
Emily from SWISCO
SWISCO
Expert

Thanks, Wes. Take a look at the S351-41 channel balance on our website. 

Note that the 4030 stamp is rated for a sash weighing 19 to 23 pounds. You say your sash weighs 34.2 pounds, but this would be too strong for the 4030 stamp option. If the window has been giving you issues, you may be better off with the 4050 stamp option. A pair of balances with this stamp will support a sash weighing 30 to 35 pounds. 

Handy Person from USA
Hey Emily,
 
That would make total sense based on what I am seeing at my end.  I will order 2 of the 4050 stamp option channel balances.  Looks like they are out of stock, but I have netered my info to be alerted when they are back in.
 
Thanks so much for hanging with me and helping get this resolved, very much appreciated.
 
Wes
Emily
Emily from SWISCO
SWISCO
Expert

My pleasure, Wes. Take care, and please don't hesitate to reach out if you need anything else!

Reply to Thread
Current Photos:
Related Products
Related Videos
Related Guides