Widow guide?

Quick Learner from Lakeland, Fl
Inside the track of my window is a tube 30 inches long and 1/4 inch wide with a twisting rod inside (guide?) that appears to have broken off from the bottom. Is this replaceable and how do I disconnect the bottom piece? The top seems easy enough, just being a screw but the bottom seems like a leaver maybe?
3 user uploaded images
9 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

It looks like you need either the S600 or S900 spiral balance but the tube diameter should be either 5/8" or 3/8". Take a look and the related content for assistance with the replacement process. Thank you!

Quick Learner from Lakeland, Fl
It is a 3/8 30 inch tube and weighs 18.8-19.3 pounds according to make questionable bathroom scale. What part do I need and also a one inch wide pivot shoe, see attached picture. Thank you and I look forward to continuing business with you.
1 user uploaded image
Casey
Casey from SWISCO
SWISCO
Expert

See the S900-30 spiral balance with a green tip option, as well as the 15-134 pivot shoe. Look over the specifications of both parts to ensure that they match your original hardware.

Quick Learner from Lakeland, Fl
Thank you, I am ordering both now.
Quick Learner from Lakeland, Fl
I also have a 29 inch one that is 3/8 wide. It's from the same home and same type windows just a little shorter. The pivot lock shoe is the same.
1 user uploaded image
Quick Learner from Lakeland, Fl
Also, does it matter where I lock the pivot lock shoe in? If so, how do I know where?
Casey
Casey from SWISCO
SWISCO
Expert
It sounds like you need the same hardware for that window as well except you'll use the 1" shorter S900-29. When installing the new balances, the pivot shoes should be locked a few inches above the sill to provide space to reinstall the sash as shown in our video below. 
Quick Learner from Lakeland, Fl
Thank you again much!
Reply to Thread
Current Photos:
Related Products
Related Videos
Related Guides