September 20, 2021
Inside the track of my window is a tube 30 inches long and 1/4 inch wide with a twisting rod inside (guide?) that appears to have broken off from the bottom. Is this replaceable and how do I disconnect the bottom piece? The top seems easy enough, just being a screw but the bottom seems like a leaver maybe?
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September 24, 2021
Hello, It looks like you need either the S600 or S900 spiral balance but the tube diameter should be either 5/8" or 3/8". Take a look and the related content for assistance with the replacement process. Thank you! |
September 26, 2021
It is a 3/8 30 inch tube and weighs 18.8-19.3 pounds according to make questionable bathroom scale. What part do I need and also a one inch wide pivot shoe, see attached picture. Thank you and I look forward to continuing business with you.
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September 27, 2021
See the S900-30 spiral balance with a green tip option, as well as the 15-134 pivot shoe. Look over the specifications of both parts to ensure that they match your original hardware. |
September 29, 2021
Thank you, I am ordering both now.
October 6, 2021
I also have a 29 inch one that is 3/8 wide. It's from the same home and same type windows just a little shorter. The pivot lock shoe is the same.
October 6, 2021
Also, does it matter where I lock the pivot lock shoe in? If so, how do I know where?
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October 7, 2021
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October 7, 2021
Thank you again much!
