Widow guide?

Quick Learner from Lakeland, Fl
Sep 20, 2021 8:33 pm
Inside the track of my window is a tube 30 inches long and 1/4 inch wide with a twisting rod inside (guide?) that appears to have broken off from the bottom. Is this replaceable and how do I disconnect the bottom piece? The top seems easy enough, just being a screw but the bottom seems like a leaver maybe?
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9 Replies

Quick Learner from Lakeland, Fl
Sep 26, 2021 6:11 pm
It is a 3/8 30 inch tube and weighs 18.8-19.3 pounds according to make questionable bathroom scale. What part do I need and also a one inch wide pivot shoe, see attached picture. Thank you and I look forward to continuing business with you.
1 user uploaded image

Quick Learner from Lakeland, Fl
Sep 29, 2021 3:23 pm
Thank you, I am ordering both now.

Quick Learner from Lakeland, Fl
Oct 6, 2021 8:41 pm
I also have a 29 inch one that is 3/8 wide. It's from the same home and same type windows just a little shorter. The pivot lock shoe is the same.
1 user uploaded image

Quick Learner from Lakeland, Fl
Oct 6, 2021 8:55 pm
Also, does it matter where I lock the pivot lock shoe in? If so, how do I know where?

Casey from SWISCO
Oct 7, 2021 8:29 am


It sounds like you need the same hardware for that window as well except you'll use the 1" shorter S900-29. When installing the new balances, the pivot shoes should be locked a few inches above the sill to provide space to reinstall the sash as shown in our video below.

Quick Learner from Lakeland, Fl
Oct 7, 2021 7:44 pm
Thank you again much!
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