Attached are photos of both counter balances on one window for our Wincore windows. It feels like the one on the right (with the stainless steel tab hanging out) is the broken one. They look like two "combined" counter balances each marked with .10 and .12 We had one window counterbalance system fail within the first year of install in 2019. We have two more now. Rather than go through Wincore window we wonder if these counter balances are too weak to handle the weight of hurrciane rated windows and should we use something stronger if available. If not we just need new parts.
Thanks.
Bob
Wincore Windows
Handy Person from Gulf Breeze ,Fl
Oct 21, 2024 8:51 am
3 user uploaded images
2 Replies
Casey from SWISCO
Oct 24, 2024 12:27 pm
Hello,
We'd be happy to help but we would need to see your coil balance removed from the window, including the pivot shoe the coils attach to, to compare to our inventory. If you're concerned that they may not be strong enough, we'll also need to know the exact weigh of the sash the balances support. See the videos related on this page to assist you in the meantime. Thank you.
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