Windo balance

A contractor from Marco Island FL says:
I can't seam to find this it is 24 " long over all 1/2'' wide can u help ? If you need more info will send
User submitted image of their window hardware.
Profile picture of Paul
Paul from SWISCO responded:
Hey, Augie. We should be able to help, but we need more information. You showed us a picture of the top attachment, but we will need to see a picture of the bottom attachment on the other end of the metal channel. Let me know!
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)