Window Balance Broke

Quick Learner
This part is used to slide up and down on the window, where inside had a string but it snapped
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2 Replies
Bob
Bob from SWISCO
SWISCO
Expert

Hello and thanks for contacting SWISCO. Based on the characteristic nylon attachments this looks like either our Series 380 or Series 385 channel balances. The only difference between these two Series is the 'depth' of the bottom nylon shoe. With the Series 380 the depth of this nylon shoe is 1", whereas with the Series 385 it is 1-3/32". Compare with your own and see what is best.

To determine the balance length you must select, measure the length of the metal channel, not including the nylon attachments. Also, is there a stamped number somewhere on the metal channel? You must select this stamp option so your balance supports a corresponding weight range. Let us know if you have any questions.

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