Window Balance

A home owner from San Jose, CA says:

Hello,

May need your help to identify which balance I need to order from :

https://www.swisco.com/cl/1_2-inch-Wide-Channel-Balances

I think my balance is either S380 or S385 (most likely).

I have ordered few S350-30 in the past. The shoe 15-004 is very similar/same as that of current broken balance.

My broken balance has stamp "25 2 GT CMC 4". Does it mean I have to pick option 2520 ?

Thanks a lot for your help!

Peter

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Profile picture of Tom
Tom from SWISCO responded:

You definitely want either our Series 380 or Series 385, but that's about all I can say. You'll have to measure the depth of your shoe to confirm the better match. That's the only difference between them, but it's not a difference we can eyeball in a photo.

A stamp of 25 2 does correspond to our 2520 option, yes.

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