Window Balance

Handy Person from Culver City, CA
Hi I have Milgard windows where I need to replace the balances, take-out clips, and shoes. Balance is 27" long and says 26 5 FS Caldwell on it. Can you please help me identify which replacement balance I would need? Thank you.
Dan
3 user uploaded images
7 Replies
Tom
Tom from SWISCO
SWISCO
Expert

Based on your photos, you have either our S380-27 or S385-27. The only difference between them is the size of the bottom fitting, which is indicated on their respective store pages. You'll need to measure your bottom fitting to confirm which one is the better match.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.
Handy Person from Culver City, CA
Hi.
I also need to replace the shoe. Which shoe would be the best fit (pun intended)? Thanks.
Dan
Tom
Tom from SWISCO
SWISCO
Expert

That depends on the depth. As indicated by the diagram above, the shoe is either the 15-005 or 15-004.

Handy Person from Culver City, CA
Got it. I'm looking for the portion that connects to the window itself. Pictures are attached. Some sites seem to call that a "shoe". I think they may be called Top Sash Channel Balance Guides? Would you know which one would be compatible with the balances you've mentioned? Thank you.
3 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

Yes, this part is called a top sash guide. Yours in particular is a match for our 18-171.

Handy Person from Culver City, CA
Great. Thank you.
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