Window Balance
Hello,
We'd be happy to look into this for you but we would need to see photos of your original balance uninstalled to compare to our inventory. Please make sure to include both ends and any numbers stamped on the balance. That will help us narrow down your options. Thank you!
Thanks for getting back to us. With this combination of attachments, you could have either the S380-27 or S385-27 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment.
The 34 stamped on your balance would normally indicate that you might need 2665 spring strength options to support a sash between 33-36 lbs. If you're sure the sash weighs exactly 32 pounds, then you would need 2660 options for a sash between 30-33 lbs. Thank you and let us know if you have any other questions or concerns.