Window Balance

Home Owner from North Carolina
This morning I removed my lower window sash to get the glass replaced and noticed both window balance shoes are broken. The lower plastic underneath the metal insert was cracked in half and fell apart when I removed the window. Im hoping Im able to just replace the shoe itself not the whole balance coil assembly, or find a complete assembly to just screw in and be ready to put it back together
2 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

Thank you for reaching out to us. We're happy to look into this. Can you show us a photo of the pivot shoe? If we can see it removed from the window, that'd be ideal. 

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