Window Balance

Home Owner from North Carolina
Nov 25, 2024 10:41 am
This morning I removed my lower window sash to get the glass replaced and noticed both window balance shoes are broken. The lower plastic underneath the metal insert was cracked in half and fell apart when I removed the window. Im hoping Im able to just replace the shoe itself not the whole balance coil assembly, or find a complete assembly to just screw in and be ready to put it back together
2 Replies

Emily from SWISCO
Nov 26, 2024 3:35 pm


Hi there!
Thank you for reaching out to us. We're happy to look into this. Can you show us a photo of the pivot shoe? If we can see it removed from the window, that'd be ideal.