Window Balance Needed

A home owner from Athol, ID says:
HI, I need two of the pictured sash lifters. Part # 16-2 LE5 CMC 45 The metal length is 17". Do you have these? thanks
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Bob from SWISCO responded:

Thanks for writing in. This looks like either our S380-17 and S385-17 Channel Balances. The only difference between these two balances is the 'depth' of the bottom nylon shoe, so compare both with your old hardware to see what matches best. You will need a stamp option of 1620.  

A home owner from Athol, ID says:
OK, looks like I need the 385 model. thanks
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Bob from SWISCO responded:

Very good. Let me know if you have any other questions. Thanks for considering our business, we really appreciate it. 

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