Window Balance Part Help

Handy Person from Lewiston, Maine
Hi, I'm looking for replacement window balances. I'm not sure if it's clear in the pictures, but the part is stamped with an 11. Any information you can provide will help immensely. Thank you!!
4 user uploaded images
11 Replies
Tom
Tom from SWISCO
SWISCO
Expert

I'm afraid I can't determine what balance assembly you need from these photos. Our service requires clear and unobstructed photos of all parts you wish to have identified. That will require full removal.

Please let me know if that's possible and we can work from there.

Handy Person from Lewiston, Maine
Alrighty, I'll check with my supervisor and see what we can do for that. 
Handy Person from Lewiston, Maine
Okay, here's some more pictures of the part we're looking for
5 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

I'm sorry for being unclear. One of the pieces we need to see removed is the pivot shoe, shown in your first photo. I don't see that in the removed pictures unfortunately, so I cannot make a recommendation. We need to see the whole thing. Would that be possible?

Handy Person from Lewiston, Maine
Are these pics good?
3 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

Thanks! This is a huge help. Please give us just a little more time to look into this and we'll get right back to you.

Tom
Tom from SWISCO
SWISCO
Expert

Thanks again for waiting. This shoe resembles our 15-269 closely, but I am concerned about size. Yours looks like it might be thicker than ours. Review our dimensions below and let me know how they compare. I'm going to guess that yours is 3/4" but we will need confirmation before we can see if this larger size is even something that's still made. Thanks!

Alternate image for 15-269
Alternate image for 15-269

Handy Person from Lewiston, Maine
For the side that's 1-1/4" in the picture, my part is 1-5/16", and the other side is just a hair past 13/16"
Tom
Tom from SWISCO
SWISCO
Expert

Thanks again for waiting! I have good news: we were able to track down a version of the 15-269 that matches your dimensions.

We are currently working on having stock made up and will let you know as soon as they're in our catalog and available for your review.

Tom
Tom from SWISCO
SWISCO
Expert

Thanks again for your patience. Please see our new 15-274 and 15-175 balance shoes. We believe these will replace your original components, but look them over and please let me know if you had any questions! They're designed to be compatible with the Series 159 coil spring.

Dimensions for 15-274
Dimensions for 15-274

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