Window Balance Part identification

I need to install a set of window balances for a window at my home located in Jacksonville FL. Stamped markings show 24 BSI 4 MI



Thanks for posting. This looks like either our S380-25 or S385-25 Channel Balance. The only difference between these two balances is the depth of the bottom nylon shoe, or the 'heel-to-toe' measurement. See the diagram below for reference. Compare both with your old balance to see what matches best. For a stamp option choose 2440.


Do the balances come with the screws required for attachment to the window?



Channel balances for non-tilt windows generally don't require screws for installation. See the video below that explains the removal and replacement process.

Any idea on the part for this?



We may have a good match, but in order to find one you will have to remove the original and show me a photo of it by itself. I'm afraid too much of it is obscured in this photo.
If possible, please show it from the front and side. Think of it like a mugshot. That will narrow down the list of possible replacements considerably.