Paul from SWISCO responded:
September 12, 2018
Hi there, Joe. I do agree with you in going with our 18-188 top sash guide as a replacement. As for the channel balance, we need to see the other side of the balance to take a look at the other balance shoe in order to decide what balance could be used as a replacement. Send that over and we will go from there. |
Tom from SWISCO responded:
September 24, 2018
Thank you! This looks like a special kind of balance that will have to be custom made. Thanks to these pictures, we can definitely make it, but we will need to know how many you need. Once I know that, I'll email you an order link and price quote. |
Tom from SWISCO responded:
October 1, 2018
Hey, Joe. To clarify, when you say you only need one of the top pieces, do you mean the top nylon cap on your balance? If so, that'd be our 19-005. We even have a video that shows you how to replace it, which I'll post below. These aren't a special order, you can buy these directly from our site whenever you wish. |
Tom from SWISCO responded:
October 4, 2018
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