Window Balance Replacements
Hello there!
Thank you for reaching out to us. We can help supply this balance but it will have to be a custom order due to its configuration. The pulley wheel is built into the bottom fitting itself and this balance features an extended cord travel as well as a metal channel length ending in 7/8" which is what makes it custom. For example, the metal channel should measure 19-7/8" long. Can you confirm that for us?
The plastic clips you're referring to sound like they could be the take out clips. Could you show us a photo of one removed from the window?
I've attached a better look at the inside of the pulley system for further confirmation.
Unfortunately, we can't promise our replacements will work for you if the metal channel length doesn't match. Just something to keep in mind as custom orders are non-refundable.
I'm afraid your photo didn't come through but I'm going to email you a purchase link and price quote for (2) balances that you can use to place an order on our website.
Note that the purchase link doesn't include the plastic clips. We would need to see photos of the part in question to determine if we have a comparable match or not.
Please let us know if you have any questions.