Window Balance Spring

A handy person from Madison says:
May 12, 2020
"27E BSI FA" etched on back. I ordered a part that I was told was the same, but the shoe and the clip on top are very different and don't fit my window. What part do I actually need?
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Tom from SWISCO responded:
May 14, 2020

I'm afraid your photos didn't come in. Could you try uploading them again? I would recommend reducing the file size so that the photos themselves aren't too large.
A handy person from Madison says:
May 14, 2020
Thanks Tom. Let me know if they come through this time.
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Tom from SWISCO responded:
May 15, 2020

Yes, this is perfect. I understand now. This definitely looks like our S795-26, but with a hook on top instead of the default screen tab.

That settles that, but you also mentioned that the shoe is different. I don't see a shoe in your photo to confirm what you need instead. Can you show me that?

This will have to be a custom made balance, but fortunately they're not too complicated. Once I can ID the shoe I will email you an order link and price quote for 2.
26" Series 795 Channel Balance
26" Series 795 Channel Balance
S795-26
$13.45
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