Window Balance or clip replacement

Home Owner from Beaumont, CA

Dec 27, 2020 5:59 pm

H-LC30-48x96 Series 5000 TMF

The balances keep coming clipped from the widows and slide independent of the windows which makes them very hard to open and close. I am not sure if I just need clip replacement or maybe the balance also needs to be replaced since it doesn't seem to work smoothly. I am just not sure exactly which parts I need. I will need replacements for at least two windows most likely.

4 user uploaded images

9 Replies

Casey from SWISCO

Dec 29, 2020 11:58 am

Hello, thank you for writing in. In regards to the top sash guide you show, take a look at our 18-171. As for your balance, it does sound like you might need to replace it. If that's the case, I'll need to see the stamp or imprint on the metal channel. However, I would recommend first checking the hole that the clip inserts in. If it is damaged, that could be the cause of your issues.

Home Owner from Beaumont, CA

Dec 29, 2020 8:26 pm

The holes for the clip seem to be fine and I attached the only stamp I could find on the balances. I hope this is what you are referring to.

3 user uploaded images

Casey from SWISCO

Dec 31, 2020 1:26 pm

Thank you for your patience. We can help with this, but it will have to be custom made due to its unique design. Our replacement will have a winged bottom because the wingless variety has been discontinued, but it should still function properly for you. If you would like to proceed, please let me know your desired quantity. From there I will e-mail you a custom order link.

Home Owner from Beaumont, CA

Dec 31, 2020 9:01 pm

Well as long as it works better than the current setup I am happy to get replacements even if it is a little different. There are two windows with the 27 4 BSI PP stamped balances and two windows with the 27 3 BSI RE stamped balances, so that would be 4 balances of each type.

Are there any weights or dimensions from me that haven't been stated that you need for proper sizing or is all of that gleaned from the stamp?

Casey from SWISCO

Jan 4, 2021 9:36 am

Great! I just e-mailed you your custom order links. We were able to glean all the appropriate information from your pictures. Please let me know if you have any further questions.

Home Owner from Beaumont, CA

Jan 12, 2021 8:56 pm

Just got the shipment and the windows work great now! But I made a mistake on one of the windows and failed to realize it was a bit longer than the other one in the room. Although it works with the ones I ordered it would probably be best if I got ones that where actually made for the window size.

So I checked the balance and it bears the stamp of 30 3 BSI PV. Could I get two balances that would replace that?

Tom from SWISCO

Jan 13, 2021 8:28 am

Hey there, Julia's not here today but I should be able to help you.

To clarify, this 30-3 stamped balance is otherwise identical to your original 27-4, right? If so, that shouldn't be an issue. I'll email you a purchase link for 2 of these right now.

Home Owner from Beaumont, CA

Jan 13, 2021 8:10 pm

Yes you are correct Tom, they are the same design style as the ones previously ordered. I will look for the link in my email. Thanks!