Window Balancer - Need Series Number to order

A handy person from Palm City, Florida says:
April 25, 2018

I have a alum window that the top plastic clip broke. I have included pictures of the window plastic broken and not broken.

I have also included a picture of the bottom balance connector and a picture of the top balance connector (broken)

We are selling our home and the inspector will be here late Friday and would like to fix this before then if possible. Please let me know which Series balance I will need. The markings on the balancer is "2320 W". Thank you for your help.

 Name is Charles M.  Thank you

Thumbnail of the uploaded file named Bottom Connector Outside View.JPG
Thumbnail of the uploaded file named Top Connector Broken.JPG
Thumbnail of the uploaded file named Window Plastic Not Broken.JPG
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Paul from SWISCO responded:
April 26, 2018

I see you ordered S380-24. I agree with your choice.

As for the guide, check out 18-161. It looks similar and is popular in combination with the Series 380. Measure up and let me know if this works for you.
A handy person says:
April 26, 2018
Thank you for the help!
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Paul from SWISCO responded:
April 26, 2018

Any time!
5/8" Sash Guide, Norandex
5/8" Sash Guide, Norandex
18-161
$1.88
24" Series 380 Channel Balance
24" Series 380 Channel Balance
S380-24
$10.55
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