Window Balancers for "Philips Products" windows (out of business)

Quick Learner from San Diego, USA

Home is approximately 20 years old. Windows are "Philips Products". Best I can tell is this company is out of business. Attached pictures show widow where balancers are broken. Overall size is 29 wide by 70.5 tall. Lower moving window is 37.5 tall.

Need to find out if you have balancers for these windows. I can then remove and find out exact size of balancer...but maybe you already know. If you don't have this part, can you direct me to someone who does? Seems to be a basic balancer. Assuming removal is similar to milgard windows. 

 Thanks, John 

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Emily
Emily from SWISCO
SWISCO
Expert

Hi, John.

We'd be happy to help but I'm afraid we'll need more information in order to identify your balance. Can you remove an undamaged balance and show us clear photos of the top and bottom fittings? I've also related some videos on this page that you may find helpful. 

Quick Learner from San Diego, USA

Balance is 33" long (excluding end pieces.

Need to order to balancers.

Thanks

John

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Tom
Tom from SWISCO
SWISCO
Expert

Thank you! Based on what I see here, you have either our S380-33 or S385-33, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

Quick Learner from San Diego, USA
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Tom
Tom from SWISCO
SWISCO
Expert

That appears to be the 3230 stamp option, which is available for both balances I've recommended.

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