Window Balances

Handy Person from Jacksonville, Florida

The window is approximately 47 3/4" by 59 1/2" Single, no tilt.

Window fails to stay up and I would like to replace both balances. Hoping you can supply new 1/2" balances complete with the plastic end pieces.

More than happy to send additional measurements or photos.

Les 

5 user uploaded images
6 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

It looks like you have either our S351-29, with a 15-002 bottom attachment, or S390-29, with a 15-001 bottom attachment. Take a look at the image below to determine which balance you'll need. You'll also need a 2840 spring strength option for your replacement balances. Thank you!

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

Handy Person from Jacksonville, Florida

Difficult to say which one it is but I think it is the S351 with the 15-002.  Please see attached photos.

Do you sell the completed assembly / ready to install?  If so please provide pricing and order instructions.

Thank You!

Leslie 

2 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

Unforutnately, we are not able to confirm measurements from photos. Just make sure that you are not including the metal tab in your measurement. If you still come up with 1", the S351-29 (2840) balances would be the balances you need, which come with both end fittings attached. Pricing can be found directly on our website where you can also place an order. You're also welcome to give our customer service team a call at (888) 991-1929 to purchase them over the phone. 

How to measure the length of the Series 351 channel balance.
How to measure the length of the Series 351 channel balance.

Handy Person from Jacksonville, Florida
Thanks HEAPS for your help. I have re-checked everything, including weighing the sash, and you are spot on. I have ordered two new balances, reviewed the online replacement video, and look forward to repairing the window! 
Thanks SWISCO!
Casey
Casey from SWISCO
SWISCO
Expert

That's great! We're happy to help and appreciate your business. Just let us know if you need anything else. 

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