Sending photos to help locate correct window balances. Will send a couple more photos.
Thank you
8 Replies
Tom from SWISCO
Aug 15, 2017 3:00 pm
It looks like you need either the series 380 or Series 385 balances. The difference lies in the shoe.
The series 385 balance has the 15-004 shoe which is 1 3/32" deep from front to back. The Series 385 has the 15-005 shoe which is 1" deep. If you measure your shoe you should be able to determine which one you need. Please let me know if you have other questions.
Quick Learner from Arizona
Aug 15, 2017 3:33 pm
Which part is that, the bottom?
Thanks
Tom from SWISCO
Aug 15, 2017 3:53 pm
The shoe is the bottom vinyl attachment!
Quick Learner from Arizona
Aug 21, 2017 2:06 pm
Sending three photos maybe that will help to determine the correct balances.
Thank you.
Tom from SWISCO
Aug 23, 2017 3:24 pm
If that shoe on the left side measures 1-3/32", as it looks like it might, then you should choose Series 385. See the diagram below for a guide:
Comparison of the S380 and S385 balance shoes.
Quick Learner from Chandler, AZ
Aug 23, 2017 4:46 pm
Ok, so I can order balance #385, 2440 (19-24lbs), 25" length?
Tom from SWISCO
Aug 23, 2017 4:59 pm
No, your stamp reads "25 4," which indicates a 26" balance with a 2540 stamp option.
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