Window Channel Balance

Professional from JBSA, San Antonio, Texas
Stamp number, 2917, seems to be uncommon. Will 2910 or 2920 work as a replacement, assuming that I replace both balances on the window.
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6 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

We'd be happy to help but we'll need to see clear images of the top and bottom attachments connected to the metal channel. 

As for your stamp, you're correct that it is unusual. You'll need to weigh your window sash and follow the chart under the balance product description once you know the correct balance series. Thank you!

Quick Learner from Niagara Falls, NY
Can't find this balancer number.2917 BSI TH. ANY INFO ON THIS NUMBER.
1 user uploaded image
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

As we mentioned in our response to the original poster above, you'll need to weigh your window sash since the 2917 stamp on your metal channel does not correspond to any of our balance strength options. We would also need to see the fittings attached to both ends of the metal channel to narrow down your replacement options. 

Quick Learner from Niagara Falls, NY
Thank you for quick response!
Sash weight is 35 lbs.
C channel length is 30 inches.i probably will need 6 balancers.
5 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

Thanks for getting back to us. It looks like you have either our S351-30, with a 15-002 bottom attachment, or S390-30, with a 15-001 bottom attachment. Take a look at the image below to determine which balance you'll need. 

You'll also need either 3960 or 3965 spring strength options for your replacement balances since both will support a 25-pound sash as shown in the chart under the balance product descriptions. You'll just need to make sure to use the same option for both balances. Thank you!

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

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