Window Channel Balance

Handy Person from Everett, WA, USA
Hi I need these window balances. Can you help me? I can seem to get the full model number.
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8 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

What you have here is called an extended travel balance. It isn't a part of our stock catalog but we can still help via custom order. Can you show us a close-up photo of the metal clip attached to the end of the pulley cord? How many balances are you looking to replace?

If the stamp is too faded, we'll need you to get back to us with the precise weight of the window sash. We'd also need you to confirm the length of the balance's metal channel. 

Handy Person from Everett, WA, USA
Hi Emily,
 
see the attach pictures. Length to be just shy of 25 inches. Picture with measuring tape for guidance.
4 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

That's strange. Based on the 23 2 stamp, the metal channel should measure 23-7/8" long. Can you double-check that and confirm whether you're measuring only the metal channel? We'll also need to know the number of balances you're looking to replace. 

Handy Person from Everett, WA, USA
New measurements is correct seems to 23 7/8. It depend how hard these are to get I know I need at least two right now. I was thinking of ordering 4 just in case.
1 user uploaded image
Emily
Emily from SWISCO
SWISCO
Expert

Thank you! I'm going to email you a purchase link for (2) 2320 balances, which you can use to place an order on our website. If you'd like to change the quantity, please let me know right here on this page. 

Handy Person from Everett, WA, USA
I would like to order two, I am not able to click on the quote in the email. Not sure if that leads to ordering the part.
Emily
Emily from SWISCO
SWISCO
Expert

Hmm, that's strange. I've just re-sent it. Please let us know if you have any further issues. 

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