Bob from SWISCO responded:
September 9, 2019
Thanks for writing in. These balances are for a hinge window and are a bit unusual since the balances on either side of the window are often not identical. Often times one balance has the 19-008 Top Attachment and 15-025 Bottom Attachment, while the other balance has only the 19-008. However, this isn't always the case, and sometimes both balances have a shoe; let us know if this is the case for you. If only one balance has the bottom shoe, please let us know which balance is stamped 2230, and which is stamped 2210; these balances are meant to have different stamp codes. From there, we should be able to narrow down what you need. Many thanks. |
Bob from SWISCO responded:
September 11, 2019
Perfect, thanks! So, just to be clear, did you need 3 of one side and 3 of the other? I'll have my colleague Tom send you an order link for that quantity of each side, just in case. If that's not right, though, tell me here and we'd be happy to change it for you. |