Window Channel Replacement parts

Quick Learner from 97007
Attached the pics, just want to be sure I order the correct replacement parts. PLease let me know if you need any additional pictures or information.
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Lauren
Lauren from SWISCO
SWISCO
Expert

Hello, thank you for posting,

We can assist with replacements, but to confirm the correct series for your window, we will need to see a picture of the inside of the metal channel where we can view the connection point between the spring and pulley system.

Please also provide additional angles of the top and bottom attachments to confirm if they are winged out. Thank you! 

Quick Learner from 97007
Let me know if this is what you need to see. The one unit has fallen apart a bit.
3 user uploaded images
Lauren
Lauren from SWISCO
SWISCO
Expert

Perfect thank you! 

With this combination of attachments, you could have either an S380 or S385 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. 

You will need a 20" balance with a 1950 stamp option. Please review and let us know if you have any additional questions! 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.

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