Paul from SWISCO responded:
July 23, 2019
Hi there. I believe when you say "strap", you are referring to the coil spring. Our Series 180 may be the replacement you need. Your spring should have a number stamped on it. We will need that number to be able to provide a part number. If there is not a part number on the spring, get back to us with the weight of your sash. |
Paul from SWISCO responded:
July 26, 2019
Starting off with your sash weight, it's never a good idea to guess the weight. You want to be as exact as possible. As for some guidance on removing the coil spring system, see if the video below could help. It's not the exact coil system you have, but it may still provide some pointers on removing the part from the window. |
Paul from SWISCO responded:
July 29, 2019
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Paul from SWISCO responded:
July 29, 2019
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