Window Cord
Home Owner from New York
Nov 27, 2013 12:19 pm
I just tried opening two Anderson windows that have not been open in quite a while. They both have problems with the cord to the bottom sash. One sash has both cords bowing out and thus the window will not hold open. The other has only one cord not operating properly. Is the cause of this a problem with the sash balance needing replacement, or just the cord itself?
6 Replies
Tom from SWISCO
Nov 27, 2013 2:22 pm
It sounds like you're having a problem with the window balance, which is more than just the cord. Check out the video below to see the whole mechanism.
In order to determine what balance you have, I will need to know what stamps are printed on the balance box itself. The key stamps to look out for usually have a # symbol, or maybe a P or H in the mix. It may even be best if we see a few pictures of the stamps printed on the balance.
In order to determine what balance you have, I will need to know what stamps are printed on the balance box itself. The key stamps to look out for usually have a # symbol, or maybe a P or H in the mix. It may even be best if we see a few pictures of the stamps printed on the balance.
Home Owner from New York
Apr 14, 2014 11:48 am
I am unable to see any markings on this part, and was hesitant to remove the entire window since I was not sure I would be able to put it back together without new part.
Paul from SWISCO
Apr 16, 2014 12:49 pm
Can you tell me the height and width of the visible glass? That might give us a better idea of what you need.
Quick Learner from New York
Apr 16, 2014 2:42 pm
The glass height is 23.75 inches and the width is 32.5 inches, for each section of the double hung window.
Paul from SWISCO
Apr 18, 2014 10:20 am
You could consider our 24-939. However, without knowing all the numbers printed on your original balance, there is no way for me to be sure if this is what you need. I cannot guarantee that this is the best replacement for your window.
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